Terms & Conditions
PAYMENT AND CANCELLATION POLICY
We require a 50% deposit to secure the dates of your booking and 50% of final payment should be paid 60 days before your booking date starts. Availability will not be updated until we confirm the deposit is received on our end.
50% of the total rental amount will be forfeited if a cancellation is made between 30 to 7 days before the start of the rental period. Cancel within 7 days of your trip and the reservation is non-refundable.
In case of overbooking, we will attempt to relocate your party to a nearby accommodation of the same value. If no replacement is available, we will refund your deposit.
CHECK-IN
Check-in time is between 2 pm to 4 pm. Early check in can be arranged with additional fee but depending on the availability of the villa. If the villa is not available for early check in, we will be please to keep your luggage at our staff room are until check in time. If you will have late check in, please inform us to make special arrangement.
CHECK-OUT
Check-out is at 11 a.m. If you If you require a later check-out, please let us know as soon as possible. A charge may apply, depending on availability. We are happy to store your luggage in our office area after check-out until no later than 8:00 p.m. on the day of check-out.
BREAKFAST
A set breakfast for two is included in the price of each room or villa. Additional guests will be asked to pay Rp. 70,000 for the set breakfast. Set breakfast is served between 8:00 a.m. and 10:00 a.m.
PET POLICIES
All pets are prohibited on property.
SMOKING POLICIES
Smoking is prohibited inside all rooms. You are allowed to smoke on the outdoor area such as swimming pool and the garden. and in outdoor public areas.
OTHER POLICY
If you are planning a reunion, a party of big or small group, this must be discussed with us in advance, including details such as how many people will attend, the duration, etc. We would need to inform the village first and sometimes there is a fee required. Our villas are located in the middle of traditional Balinese village where being part of a big community means respect and observing the local law is a must and a priority. Please respect our neighbors by not playing loud music and making loud voices after 8pm. If neighbors experience disturbance, it is very possible that you will accept a gentle warning (or more) to reduce the noise.